Mitigating risk: an examination of the antecedents to partner satisfaction in contractual agreements

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dc.creator Colwell, Scott
dc.creator Vibert, Conor
dc.date.accessioned 2013-12-06T16:39:24Z
dc.date.available 2013-12-06T16:39:24Z
dc.date.issued 2005
dc.identifier.uri http://library2.smu.ca/xmlui/handle/01/25451
dc.description.abstract How can organizations in contractual engagements mitigate their risk and increase partner satisfaction when the engagement may not last long enough to forge ‘traditional’ bonds of trust? We investigate perceptions of contract specificity, organizational similarity, contract monitoring costs, operational flexibility and fair treatment as antecedents to partner satisfaction. We empirically test our hypotheses using data collected on 72 contractual engagements from Canadian consulting engineering firms. Our results indicate that firms are likely to be more satisfied when they partner with organizations with which they have had a previous satisfying experience. Furthermore, written contracts with overly excessive specifications can have a negative effect on satisfaction. en_CA
dc.language.iso en en_CA
dc.publisher Atlantic Schools of Business en_CA
dc.subject.lcsh Contracts
dc.subject.lcsh Business enterprises
dc.subject.lcsh Satisfaction
dc.title Mitigating risk: an examination of the antecedents to partner satisfaction in contractual agreements en_CA
dc.type Text en_CA
dcterms.bibliographicCitation Shifting business practices and paradigms: proceedings of the Atlantic Schools of Business 35th annual conference, Halifax, NS, September 29-October 1, 2005, pp 152-162


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