dc.contributor.advisor |
Kelloway, E. Kevin |
|
dc.creator |
Smith, Shauna Lee |
|
dc.date.accessioned |
2015-06-05T13:44:54Z |
|
dc.date.available |
2015-06-05T13:44:54Z |
|
dc.date.issued |
2014 |
|
dc.identifier.other |
HF5549.5 E43 S65 2014 |
|
dc.identifier.uri |
http://library2.smu.ca/xmlui/handle/01/26216 |
|
dc.description |
vii, 41 leaves : ill. ; 29 cm. |
|
dc.description |
Includes abstract. |
|
dc.description |
Includes bibliographical references (leaves 26-31). |
|
dc.description.abstract |
Workplace abuse has become an unfortunate phenomenon in today’s workplaces (Cortina, Magley, & Williams, 2001; Francis, Kelloway, Gatien, & Wentzell, 2008). In an attempt to evaluate a short online intervention program targeted at reducing workplace abuse, this study used a wait-list control design and surveyed employees at three time points. One hundred and sixty-five (N=165) employees in a long-term care facility participated in this study. Multilevel repeated measures regressions revealed that the training did not significantly lower incivility or stress, nor did it increase recognition or
self-efficacy. There were, however, increased reports of civility and job satisfaction from T1 to T3 for the intervention group in comparison to the wait-list control group. Given the limitations of this study, it is expected that this is an underestimate of the effect of training. Finding partial support for the hypotheses associated with this intervention, this study has implications for organizations and future research. |
en_CA |
dc.description.provenance |
Submitted by Greg Hilliard (greg.hilliard@smu.ca) on 2015-06-05T13:44:54Z
No. of bitstreams: 1
Smith_Shauna_Lee_MASTERS_2014.pdf: 704213 bytes, checksum: ebc2afa5089521ae19750169c6c6b524 (MD5) |
en |
dc.description.provenance |
Made available in DSpace on 2015-06-05T13:44:54Z (GMT). No. of bitstreams: 1
Smith_Shauna_Lee_MASTERS_2014.pdf: 704213 bytes, checksum: ebc2afa5089521ae19750169c6c6b524 (MD5)
Previous issue date: 2014-08-22 |
en |
dc.language.iso |
en |
en_CA |
dc.publisher |
Halifax, N.S. : Saint Mary's University |
|
dc.subject.lcc |
HF5549.5.E43 |
|
dc.subject.lcsh |
Work environment -- Psychological aspects |
|
dc.subject.lcsh |
Anger in the workplace |
|
dc.subject.lcsh |
Bullying in the workplace |
|
dc.subject.lcsh |
Courtesy in the workplace |
|
dc.title |
Respect in the workplace : an evaluation of a short online intervention program |
en_CA |
dc.type |
Text |
en_CA |
thesis.degree.name |
Master of Science in Applied Psychology |
|
thesis.degree.level |
Masters |
|
thesis.degree.discipline |
Psychology |
|
thesis.degree.grantor |
Saint Mary's University (Halifax, N.S.) |
|