Crisis management and the role of human resource management in the hotel industry

Crisis management and the role of human resource management in the hotel industry

Blayney, Candace
Date:   2006
Type:   Text

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Source:

Proceedings of the Atlantic Schools of Business 36th annual conference, Mount Allison University, September 29th to October 1st, 2006, pp 242-250

Abstract:

In today’s business world, crisis management is a normal part of a managers’ day. This paper discusses crisis management strategies in the hotel industry and illustrates how human resource management can play more of a strategic role in the business continuity plan.

Subject:
  • Hotel management
  • Crisis management
  • Personnel management


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