Motivational dynamics: understanding the perceptions of self and others in the Canadian lodging industry

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dc.creator Murray, William C.
dc.date.accessioned 2019-06-04T16:46:35Z
dc.date.available 2019-06-04T16:46:35Z
dc.date.issued 2018
dc.identifier http://library2.smu.ca/bitstream/handle/01/28890/asb_proceedings_2018.pdf?sequence=3&isAllowed=y#page=120
dc.identifier.uri http://library2.smu.ca/handle/01/28899
dc.description.abstract This study explores the motivations of Canadian hotel employees by measuring self-reported rankings of preferred job rewards using the Ten Factor Model. Responses were compared specifically between job levels, as well as against perceived reward preferences of both peer and management groups. Results showed that job reward preferences varied by job level, from line employees to executives. Management groups demonstrated a keen insight of the rewards most valuable to their frontline employees; however, while peer groups seemed to understand the ordered preferences of job rewards, numerous misinterpretations of weighted value appeared. en_CA
dc.language.iso en en_CA
dc.publisher Atlantic Schools of Business en_CA
dc.subject.lcsh Hotels -- Canada -- Employees
dc.subject.lcsh Employee motivation -- Canada
dc.title Motivational dynamics: understanding the perceptions of self and others in the Canadian lodging industry en_CA
dc.type Text en_CA
dcterms.bibliographicCitation Proceedings of the 48th Atlantic Schools of Business conference, Université de Moncton, 2018, pp 120-130


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