Early signs of organizational cynicism : an exploratory case study to understand the connection between burnout and cynicism

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dc.contributor.advisor Carroll, Wendy R.
dc.creator Holland, Jennifer N.
dc.date.accessioned 2023-02-21T15:40:54Z
dc.date.available 2023-02-21T15:40:54Z
dc.date.issued 2015-12-01
dc.identifier.uri http://library2.smu.ca/xmlui/handle/01/31348
dc.description 1 online resource (76 pages) : colour maps, charts
dc.description Includes abstract and appendices.
dc.description Includes bibliographical references (pages 71-75).
dc.description.abstract This major research paper explores if understanding the symptoms of burnout can help in the explanation of the perceived behaviours of organizational cynicism. Using a qualitative quasi-archival research approach, this case study uses Maslach’s (1996) theoretical burnout framework and Maslach, Schaufeli, and Leiter (2001) six areas of worklife as an a priori guide for the thematic analysis of organizational open documents. Based on the findings, it is clear that the case study organization has warning signs of burnout. Several recommendations are discussed as practical applications for the mitigation of burnout and the gradual dilution of feelings of organizational cynicism. en_CA
dc.description.provenance Submitted by Greg Hilliard (greg.hilliard@smu.ca) on 2023-02-21T15:40:54Z No. of bitstreams: 1 Holland_Jennifer_MASTERS_2015.pdf: 956149 bytes, checksum: 0e5cd2f051c1200fa7b000b2af8f3fa2 (MD5) en
dc.description.provenance Made available in DSpace on 2023-02-21T15:40:54Z (GMT). No. of bitstreams: 1 Holland_Jennifer_MASTERS_2015.pdf: 956149 bytes, checksum: 0e5cd2f051c1200fa7b000b2af8f3fa2 (MD5) Previous issue date: 2015-12-01 en
dc.language.iso en en_CA
dc.publisher Halifax, N.S. : Saint Mary's University
dc.title Early signs of organizational cynicism : an exploratory case study to understand the connection between burnout and cynicism en_CA
dc.type Text en_CA
thesis.degree.name Master of Business Administration
thesis.degree.level Masters
thesis.degree.discipline Management
thesis.degree.grantor Saint Mary's University (Halifax, N.S.)
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