Browsing Conference Proceedings 2007 by Title

Browsing Conference Proceedings 2007 by Title

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    Waits, delays and psychological contracts 
    Fullerton, Gordon L. (Gordon Lee), 1964- (Atlantic Schools of Business, 2007)
    This paper investigates psychological contracts inherent in service experiences. Using consumption stories written by consumers, it demonstrates how a breach of the psychological contract as a result of a wait or delay ...

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    What's stopping Atlantic Canadian B&Bs and inns from adopting sophisticated internet business solutions? 
    Mombourquette, Peter (Atlantic Schools of Business, 2007)
    Recent research has indicated that Atlantic Canada bed and breakfasts and private inns have embraced the adoption of basic Internet Business Solutions including email, web browsing and hosting a website. While the firms ...

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    Who should really answer the call: regulation of telecommunications 
    Rixon, Daphne; Furey, Mary (Atlantic Schools of Business, 2007)
    To ensure the provision of telecommunications services to citizens, the legislated regulator (CRTC), federal government and local governments must ensure that telecommunications companies have appropriate back-up and ...