The balanced scorecard as a stakeholder report for public sector agencies

dc.coverage.spatial	Canada
dc.creator	Rixon, Daphne
dc.date.accessioned	2014-01-29T18:46:04Z
dc.date.available	2014-01-29T18:46:04Z
dc.date.issued	2010
dc.identifier	http://library2.smu.ca/bitstream/handle/01/25407/asb_proceedings_2010.pdf#page=83
dc.identifier.uri	http://library2.smu.ca/xmlui/handle/01/25603
dc.description.abstract	This paper explores a Canadian public sector agency’s employment of Kaplan and Norton’s (1992) Balanced Scorecard (BSC) to provide progress reports on achievement of its strategic plan. This research contributes to the BSC literature by expanding the framework to include stakeholder involvement in developing the strategic plan and related targets and to improve dissemination of the report.	en_CA
dc.description.provenance	Submitted by Trish Grelot (trish.grelot@smu.ca) on 2014-01-29T18:46:04Z No. of bitstreams: 0	en
dc.description.provenance	Made available in DSpace on 2014-01-29T18:46:04Z (GMT). No. of bitstreams: 0 Previous issue date: 2010	en
dc.language.iso	en	en_CA
dc.publisher	Atlantic Schools of Business	en_CA
dc.subject.lcsh	Administrative agencies -- Canada -- Management -- Evaluation
dc.subject.lcsh	Organizational effectiveness -- Canada -- Measurement
dc.title	The balanced scorecard as a stakeholder report for public sector agencies	en_CA
dc.type	Text	en_CA
dcterms.bibliographicCitation	Proceedings of the 40th Atlantic Schools of Business conference, Saint Mary's University, 2010, pp 83-98