Browsing Publications Hosted at Saint Mary’s by Subject "Administrative agencies -- Canada -- Management -- Evaluation"

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The balanced scorecard as a stakeholder report for public sector agencies

Rixon, Daphne (Atlantic Schools of Business, 2010)

This paper explores a Canadian public sector agency’s employment of Kaplan and Norton’s (1992) Balanced Scorecard (BSC) to provide progress reports on achievement of its strategic plan. This research contributes to the BSC ...

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