The Workplace Review, February 2009 (Volume 6, Issue 1)

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dc.creator Sobey School of Business
dc.date.accessioned 2012-11-06T14:54:15Z
dc.date.available 2012-11-06T14:54:15Z
dc.date.issued 2009-02
dc.identifier.uri http://library2.smu.ca/xmlui/handle/01/24769
dc.description.provenance Submitted by Tara Rumsey (tara.rumsey@smu.ca) on 2012-11-06T14:54:15Z No. of bitstreams: 1 001_CompleteFeb2009.pdf: 976253 bytes, checksum: cc40c3bbfab865748da86a9c177a4c3b (MD5) en
dc.description.provenance Made available in DSpace on 2012-11-06T14:54:15Z (GMT). No. of bitstreams: 1 001_CompleteFeb2009.pdf: 976253 bytes, checksum: cc40c3bbfab865748da86a9c177a4c3b (MD5) Previous issue date: 2009-02 en
dc.description.tableofcontents Letter from the editor / by Albert J. Mills -- The relevance of the marketing concept / by Karen Blotnicky -- Fire on the line: A stakeholder analysis of a telecommunications service outage / by Daphne Rixon and Mary Furey -- Finding space to breathe: Balancing control and freedom in call centres / by William C. Murray and Jean Helms Mills.
dc.language.iso en en_CA
dc.publisher Saint Mary's University en_CA
dc.title The Workplace Review, February 2009 (Volume 6, Issue 1) en_CA
dc.type Text en_CA
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