ERP implementation at Atlantica Mechanical Contractors Inc. : applying change management

Abstract

The purpose of this paper is to determine an appropriate approach for Atlantica Mechanical Contractors Inc. to successfully conduct their newest ERP implementation while avoiding the pitfalls of their previous ERP implementation experience. The paper provides a review of three change management theories as well as the effect of resistance on change efforts. By comparing the theories to the organizational needs a custom model was created and conceptually applied to determine what could take place in each step of the model. The custom model is also compared to the previous implementation to determine where the faults were and based on the new model what the expected outcome of the new ERP implementation will be.