Browsing Publications Hosted at Saint Mary’s by Subject "Crisis management"

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Crisis management and the role of human resource management in the hotel industry

Blayney, Candace (Atlantic Schools of Business, 2006)

In today’s business world, crisis management is a normal part of a managers’ day. This paper discusses crisis management strategies in the hotel industry and illustrates how human resource management can play more of a ...
Emergency leadership: applying a time based typology to unpredictable and unpredicted surprises

Yue, Anthony R. (Atlantic Schools of Business, 2006)

In this paper, the largely forgotten realm of emergency leadership is considered using the Predictable Surprise categorization detailed by Bazerman and Watkins (2004). The author suggests that the unpredictable nature of ...

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