Improving municipal information and knowledge management capabilities: case study

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dc.creator Fillion, Gerard
dc.creator Ekionea, Jean-Pierre Booto
dc.creator Koffi, Vivi 2014-02-11T18:15:56Z 2014-02-11T18:15:56Z 2011
dc.description.abstract This study aims to better understand the process of knowledge management capabilities (KMC) development at the municipal context to assess its impact on organizational performance. This process is a part of organisational learning school that promotes organizational learning processes and knowledge accumulation that could be spread in time and in different levels of maturity. Thus, using the KMC maturity model (KMCMM) which has five levels of maturity, this study helps to better understand the phenomenon of KMC in the municipal context. en_CA
dc.description.provenance Submitted by Trish Grelot ( on 2014-02-11T18:15:55Z No. of bitstreams: 0 en
dc.description.provenance Made available in DSpace on 2014-02-11T18:15:56Z (GMT). No. of bitstreams: 0 Previous issue date: 2011 en
dc.language.iso en en_CA
dc.publisher Atlantic Schools of Business en_CA
dc.subject.lcsh Knowledge management
dc.subject.lcsh Organizational learning
dc.subject.lcsh Municipal government
dc.title Improving municipal information and knowledge management capabilities: case study en_CA
dc.type Text en_CA
dcterms.bibliographicCitation Proceedings of the 41st Atlantic Schools of Business conference, University of Prince Edward Island, 2011, pp 272-291
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