Fullerton, Gordon L. (Gordon Lee), 1964-
Source:
Proceedings of the 41st Atlantic Schools of Business conference, University of Prince Edward Island, 2011, pp 324-334
Abstract:
The paper reports upon a series of depth interviews conducted with members of the NASCAR culture of consumption. It was found that fans are committed to the drivers they support and that drivers have the ability to influence fans perceptions of the brands. This has the potential to illuminate our understanding of customer commitment in consumer-brand relationships.