Acquiring knowledge used in information system development

Abstract

Nowadays, knowledge is viewed as a significant asset for organizations. Consequently, knowledge management has become an important factor to take into account within and between organizations. This paper proposes an approach for acquiring knowledge used in information system (IS) development. It is argued that an IS development process may include several IS development and maintenance projects, which could be carried out in parallel, and each project may use its own software process and development method. In order to support the different activities of the IS development process, it is suggested that the development process itself needs an IS to manage its knowledge. We called this type of IS: Information System upon Information Systems (ISIS). An ISIS is considered as a new infrastructure which coexists with other IS infrastructures. It aims at managing the knowledge used in IS development. Knowledge management involves activities such as acquiring, analyzing, preserving, and using knowledge. In this paper, we suggest an approach for acquiring knowledge used in the IS development process, including its identification and organization.