Classifying organizations by knowledge intensity - a necessary next step in knowledge management research

Abstract

Knowledge-intensive organizations (KIOs) have recently emerged as a popular topic of study in the knowledge management literature. This study explores what KIOs are and the key elements for differentiating these organizations from other traditional organizations. The results suggest that organizations can generally be divided into two groups - KIOs and non-KIOs, and there appears to be some clear and outright factors that differentiate KIOs from non-KIOs.