Improving municipal information and knowledge management capabilities: case study

Fillion, Gerard; Ekionea, Jean-Pierre Booto; Koffi, Vivi

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dc.creator	Fillion, Gerard
dc.creator	Ekionea, Jean-Pierre Booto
dc.creator	Koffi, Vivi
dc.date.accessioned	2014-02-11T18:15:56Z
dc.date.available	2014-02-11T18:15:56Z
dc.date.issued	2011
dc.identifier	http://library2.smu.ca/bitstream/handle/01/25390/asb_proceedings_2011.pdf#page=276
dc.identifier.uri	http://library2.smu.ca/xmlui/handle/01/25655
dc.description.abstract	This study aims to better understand the process of knowledge management capabilities (KMC) development at the municipal context to assess its impact on organizational performance. This process is a part of organisational learning school that promotes organizational learning processes and knowledge accumulation that could be spread in time and in different levels of maturity. Thus, using the KMC maturity model (KMCMM) which has five levels of maturity, this study helps to better understand the phenomenon of KMC in the municipal context.	en_CA
dc.description.provenance	Submitted by Trish Grelot (trish.grelot@smu.ca) on 2014-02-11T18:15:55Z No. of bitstreams: 0	en
dc.description.provenance	Made available in DSpace on 2014-02-11T18:15:56Z (GMT). No. of bitstreams: 0 Previous issue date: 2011	en
dc.language.iso	en	en_CA
dc.publisher	Atlantic Schools of Business	en_CA
dc.subject.lcsh	Knowledge management
dc.subject.lcsh	Organizational learning
dc.subject.lcsh	Municipal government
dc.title	Improving municipal information and knowledge management capabilities: case study	en_CA
dc.type	Text	en_CA
dcterms.bibliographicCitation	Proceedings of the 41st Atlantic Schools of Business conference, University of Prince Edward Island, 2011, pp 272-291