Human resource management, workplace restructuring and grievance rates: some preliminary findings

Human resource management, workplace restructuring and grievance rates: some preliminary findings

Webb, Shannon; Wagar, Terry H.
Date:   2012
Type:   Text

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Source:

Proceedings of the 42nd Atlantic Schools of Business conference, Dalhousie University, 2012, pp 312-321

Abstract:

Despite the growing interest in dispute resolution approaches and outcomes (Lewicki et al., 2011), relatively few studies have focused on the factors associated with grievance rates. Using two samples (one from Canada and the other from New Zealand), we found that investment in human resource management was associated with a lower grievance rate. However, workplace restructuring was related to a higher rate of grievances.

Subject:
  • Personnel management -- Canada
  • Personnel management -- New Zealand
  • Corporate reorganizations -- Canada
  • Corporate reorganizations -- New Zealand
  • Grievance arbitration -- Canada
  • Grievance arbitration -- New Zealand


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