Exploring the use of patient safety climate surveys for improvement : a descriptive phenomenology

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dc.contributor.advisor Fleming, Mark, Dr.
dc.creator Harvey, Keri
dc.date.accessioned 2021-03-31T13:28:22Z
dc.date.available 2021-03-31T13:28:22Z
dc.date.issued 2021
dc.identifier.other RA969.9. H37 2021
dc.identifier.uri http://library2.smu.ca/xmlui/handle/01/29496
dc.description 1 online resource (104 pages)
dc.description Includes abstract and appendices.
dc.description Includes bibliographical references (pages 84-97).
dc.description.abstract Over the last 20 years, a large amount of research has been conducted on the development and validation of patient safety climate surveys. Despite the volume of research on the topic, little is known about how patient safety climate surveys are used in practice. The intent of this descriptive phenomenological study was to understand the lived experience of individuals who use patient safety climate survey results for improvement. Understanding how individuals working in health care use patient safety climate survey results may provide insight into the value of patient safety climate surveys and identify gaps in the resources staff require to effectively use survey results. Semi structured interviews were conducted with 7 individuals identified as having experience using patient safety climate survey results for improvement. The findings of this qualitative study suggest leadership commitment and external support are the most influential components required to act on survey results in a meaningful and sustainable way. This study is a starting point to understanding how patient safety climate surveys are used in practice. More research is needed to thoroughly understand this phenomenon. en_CA
dc.description.provenance Submitted by Greg Hilliard (greg.hilliard@smu.ca) on 2021-03-31T13:28:22Z No. of bitstreams: 1 Harvey_Keri_MASTERS_2021.pdf: 449039 bytes, checksum: cc402eff82b160205f62b3874cfd01ec (MD5) en
dc.description.provenance Made available in DSpace on 2021-03-31T13:28:22Z (GMT). No. of bitstreams: 1 Harvey_Keri_MASTERS_2021.pdf: 449039 bytes, checksum: cc402eff82b160205f62b3874cfd01ec (MD5) Previous issue date: 2021-01-22 en
dc.language.iso en en_CA
dc.publisher Halifax, N.S. : Saint Mary's University
dc.subject.lcc RA969.9
dc.subject.lcsh Patients -- Safety measures
dc.subject.lcsh Health facilities -- Safety measures
dc.subject.lcsh Corporate culture
dc.subject.lcsh Medical care surveys
dc.title Exploring the use of patient safety climate surveys for improvement : a descriptive phenomenology en_CA
dc.type Text en_CA
thesis.degree.name Master of Applied Health Services Research
thesis.degree.level Masters
thesis.degree.discipline Applied Health Services Research
thesis.degree.grantor Saint Mary's University (Halifax, N.S.)
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